SmartSoil - the Clever Way to Compost

PRICES, PAYMENT, DELIVERY, DAMAGES, CANCELLATION AND RETURNS Please read these terms carefully - and print and keep a copy of them for your reference
JK125 AND JK 270 - METHOD OF PAYMENT AND PRICES
For the JK125 and 270 payment can be made by: PayPal (see below) Credit Card via telephone - call us on 01639 701888 up to 9.00 p.m. even at weekends (Credit Card details are entered onto our secure HSBC ePayment site immediately after taking your order, and we destroy any sensitive information once the payment has been confirmed - it is shredded and composted!) Cheque and postal order - send to: ..... SmartSoil Ltd. "Sarn Helen", Camnant Road, Banwen, Neath SA10 9LT For Customer Service please ring 01639 701888.
	Note that delivery charges are for UK MAINLAND addresses ONLY. Please contact us for delivery costs to UK islands and other destinations.
	The New Model JK 125 costs £269 plus £30 delivery - total £299 (inc. VAT @ 15%). To order now and pay by PayPal click on the "Buy Now" button opposite (a VAT invoice will be dispatched with the machine). You will receive an email confirmation within 24 hours that your order has been received.
	The New Model JK 270 costs £349 plus £40 delivery - total £389 (inc. VAT @ 15%). To order now and pay by PayPal click on the "Buy Now" button opposite (a VAT invoice will be dispatched with the machine). You will receive an email confirmation within 24 hours that your order has been received.
	Optional High Stand - £39 including delivery and VAT @ 15% (you will still receive the smaller stand with the machine). To order now and pay by PayPal click on the "Buy Now" button opposite (a VAT invoice will be dispatched with the stand). You will receive an email confirmation within 24 hours that your order has been received. Please let us know if you want the stand for a JK125 or JK270.
	The JK 400 costs £895 plus £100 delivery - total £995 (inc. VAT @ 15%). To order now and pay by PayPal click on the "Buy Now" button opposite (a VAT invoice will be dispatched with the machine). You will receive an email confirmation within 24 hours that your order has been received.
	JK5100 - Please contact us for latest prices. Delivery is normally within 7 working days of payment, but can be longer depending on how busy the factory is.
	Ridan - Price is £2,250 plus VAT. Delivery is charged at 50p per mile. Please contact us to obtain a delivery price and make an order.

JK125/270/400 DELIVERY POLICY

We aim to dispatch orders within 2 working days of payments being cleared. Deliveries are made via a national courier service, usually next day, but in any case usually within 2 working days of dispatch for UK mainland (weather permitting). Delivery to the Highlands and Islands can take longer. Over 90% of our orders are dispatched the day after payment is received for delivery the following day. However, neither the warehouse nor the courier service works weekends, so please factor this in when ordering.

DAMAGED AND MISSING ITEMS

Before you sign for the composter, if the box is damaged, this should be recorded on the delivery ticket. Please contact us within 24 hours of delivery to notify us of any substantial damage to the box, and as soon as possible for any missing or damaged parts. If you can, take photos and email them to us. This will help us claim against the courier service.

Damaged goods correctly notified to us will be replaced free of charge. If you choose to cancel the order rather than accept a replacement, you will be refunded your payment less our original delivery costs and you will be responsible for the return costs of the damaged items.

CANCELLATION AND RETURNS

An order for a JK125 or 270 may be cancelled within 7 working days of the composter being received. Please email or write to us.

If you decide to cancel after the JK125/270 has been dispatched, it may be returned if it is unused and in its original packaging for a full refund. For health and safety reasons, we cannot accept the return of a used machine. The cost and responsibility for the safe return of the goods will be yours.

Should you fail to return the goods, we will collect them and charge your the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us and this results in damage or deterioration, we will charge you for the reduction in value.

This policy does not affect your legal rights.